© 2010, Brandon Cornett. All rights reserved.
I have long suspected that the vast majority of consumers do not know the difference between a REALTOR® and a real estate agent. I won't postulate on whether there truly is a difference -- aside from the obvious membership dues. Instead, I'll share a recent "scientific" experiment with you.
Over the weekend, I was at a social gathering of about 30 folks. The topic turned to jobs and I mentioned that I performed various marketing services for real estate agents. Somebody said, "You mean Realtors, right?" And then somebody else said, "What's the difference?"
So before the conversation could go any further, I asked the group to humor me for a brief survey. I asked somebody to tell me what the difference was between a REALTOR® and a real estate agent.
[
By the way, I have to write the word in all caps with the registered symbol on it every time. If I don't, the NAR's trademark police will send me a cease-and-desist email. It has happened before, so I'm aware that they have people who scour the Web all day in search of improper renderings of the word. Your membership dues help pay for this. But back to the story.]
So anyway, I asked the group: "Just what is a REALTOR ® anyway? Is there any difference between a REALTOR ® and a real estate agent?"
Of the 30 or so people present, the vast majority thought the two terms were synonymous -- that they meant the same thing, just like the terms optometrist and eye doctor. One person suggested there was a difference. She said that "Realtors were a little pin on their lapel while real estate agents do not." I asked what the pin stood for and she said "basically nothing."
Now, I did not have this experiment sanctioned by the Academy of Science or anything. But I would vouch that the 30 or so people present were a pretty fair sampling of the American public. Some were democrats; others were republicans. Some were white-collar professionals; others were blue-collar workers. There were whites, Hispanics, blacks and (to the best of my recollection) at least two people of Asian background.
So as far as I'm concerned, they were the "general public." And as far as they showed me, the general public does not know the difference between a REALTOR ® and a real estate agent ... nor did they seem to care (I was booed at one point for taking up so much time).
What's my point? Well, this is just me talking here. But it seems to me, that a REALTOR ® cannot expect the title to give him or her any kind of advantage in today's economy. At least not according to my experiment. It seems to be the equivalent of an eye doctor puffing his chest out and saying, "I'm not just an eye doctor ... I'm an optometrist."
Before You Send Angry Emails: I am sure that some people will send me nasty emails defending the prestige of their title (and the logic of the membership dues they pay). But those people would be missing the point, wouldn't they? I am not responsible for public perception or opinion -- I'm only drawing attention to it. In other words, don't shoot the messenger!
Labels: Industry News